When you’re billing by the hour, time is literally money. Yet many attorneys spend countless hours answering calls, chasing leads, or managing scheduling—time that could be spent preparing cases or meeting with clients. That’s where a legal answering service comes in.

At Cloud Answering, we provide live, professionally trained virtual receptionists who act as an extension of your firm. Here’s how our service helps attorneys bill more hours, grow revenue, and stay focused.

Save Time on Non-Billable Admin

Legal admin tasks like answering intake calls, confirming appointments, or redirecting inquiries to the right person are essential—but they don’t bring in billable income. Our receptionists take that burden off your shoulders.

• We answer every call live
• Follow your custom script and intake questions
• Capture case details accurately and securely

Never Miss a Case Opportunity

Studies show that 35–50% of clients hire the first attorney who responds. Missed calls = lost clients. Our legal answering service ensures:

• Calls are picked up by a live person
• Urgent cases get flagged and routed fast
• Messages are delivered in real-time via email

Safe, Secure, and Professional

Cloud Answering’s receptionists are trained with sensitive matters in mind. Whether you’re in family law, estate planning, or criminal defense, we know how to handle calls with care.

Ready to Bill More and Worry Less?

Stop letting admin work and missed calls cut into your profits. Schedule a Free Consultation to see how our legal answering service can help your firm grow.

View our bundled package options and choose the best plan for your needs. Our Live Answering Standard Plan is most popular as it includes call patching (i.e. call transfers to the number of your choice). If you need call screening, we recommend the Live Answering Executive Plan. If you’re still not sure, contact us and we’re happy to help.